Resources
In order for a project to be completed, someone has to do some work!
We deliver through tools, technologies, and most importantly teams. Our partners and staff have the skill and commitment to deliver well for our customers.
So our third image is all about resources.
First are the people, then the tools and technologies we use, the attitude we bring to the table, the skills we constantly develop, and our proven commitment to being a short, mid, or long-term asset to our customers.
Through long-term strategic partnerships, we participate in a private developer network having more than 1000 developers. This means that the MSC Software Solutions resource base is extensive, and capable of handling large, complex, long-running projects, or smaller efforts which help boost productivity for your internal teams.
MSC Software Solutions Guarantee
We provide the following guarantee to our customers:
- The cost of the latest iteration (two weeks at most) will be waived if our customer is not satisfied with the deliverables, and notifies MSC Software Solutions within one week.
- The contract can be cancelled within 10 working days if our customer is not satisfied with the work.
- If for any reason team member needs to be switched, we offer a knowledge transfer period of 20 working days, free of charge, for the team lead and 10 working days for other team members.
- We offer a one week free trial with one candidate developer, thereby enabling you to evaluate our services.
Once the work is done, we expect to have an incremental or overall Solution.